BOOKING AND BUYING A HOWLING HILLS PUPPY

Can I visit your kennel before buying a puppy?
Absolutely! We love visitors! It's beneficial to you if you live within driving distance to come and see our facility and meet all the dogs to better ascertain whether you have confidence in our facility, and to meet the dogs you are considering getting a puppy out of so you may choose the physical and personality characteristics you hope to have in your own puppy.

How much do your puppies cost?
At this time all of our litters are priced at $300.00

What payment methods do you accept?

You may make a deposit by paypal to howlinghills@live.com or you may deposit by money order - money orders may be mailed to: Lynn Hill 450 CR 364 Palestine Tx 75803 What are the shipping charges?

Airfare - 215
Vet exam with health certificate and microchip - 55
Shipping Crate - 30

total - 300

How do I book a puppy?
We have recently changed our deposit procedure. Until puppies are 'on the ground' we only take names and contact information for wait listing. When puppies have been born and are about ten days old we will request a deposit if you wish to book one of the puppies in a litter.

Is the deposit refundable?
Only if we are unable to provide a puppy for you from you from the litter you booked. If we are unable to provide a puppy from your first choice litter we will offer the choice of a refund or transferring the deposit to another litter. Once you agree to have your deposit transferred to another litter, the deposit is once again non-refundable unless we are unable to provide a puppy from that litter. If after making your deposit circumstances arise in which you cannot get your puppy, you will not receive a refund of the deposit but we will 're-instate' your deposit on a later litter if you find you are able to get a puppy at a later time.

Will I get to pick the puppy I want? you may or may not get to 'choose' your puppy. In order to ensure successful placements, I rank and evaluate the puppies for specific homes depending on whether they are going to be hunting dogs, show dogs, search and rescue, therapy, or companion dogs, and if a companion home then will they live in an apartment (yes they do live successfully in apartments!), a farm, a residential neighborhood, with an older retired couple, a bachelor who likes to camp and hike, or someone with children, so I may have chosen a very specific puppy for you, or i may offer you several to choose from that I feel fit your needs and have the best chance of fitting into your home successfully. I also take into consideration any special requests such color, ear length, specific personality, etc. Otherwise it is typically first-come first serve as to pickups, the first person arriving to pick up has first choice of puppies unless I have reserved some puppies because I feel they perfectly fit the needs of another buyer. We also of course choose for ourselves first, and we give picking priority to people who plan to compete with their dogs.

What if I don't like any of the puppies I have to choose from?
We want our puppies to be treasured and the buyers to feel like they got the perfect puppy that their heart longed for. Therefore we do not 'make' anyone buy a puppy that does not satisfy them. If after booking none of the puppies in a litter (or what you are allowed to choose from) satisfy you, you may receive a refund of your deposit, or wait for another litter, your choice.

When can I get my puppy?
Puppies may be picked up at our kennel between 6 and 8 weeks of age. They may be shipped via Continental Airlines at 8 weeks of age. After 8 weeks of age there is a boarding fee of $25.00 per week to hold your puppy past 8 weeks of age.

Is there a health guarantee?
Under our health agreement, which is provided in writing to you at pickup or shipping, you have 3 days to take your puppy to your vet for an examination. If based on the results of that examination you decide you do not want the puppy, you may return the puppy for a refund of purchase price. Under no circumstances will we refund vet bills. If a puppy should die from genetic or infectious disease within 5 days of purchase, we will replace the puppy or refund purchase price with veterinary certification of cause of death.

Do you screen for hip dysplasia?
Not at this time, although we may in the future. We have confidence in our breeding stock and the fact that they are active working dogs and would be unable to withstand the rigorous hunting if they had any orthopedic problems. We also keep close tabs on most of our grandpups to ensure they are not having problems. What health care will my puppy receive?
Our puppies receive two three-day courses of Safeguard, at 3 and 5 weeks, and a dose of Strongid at 4 and six weeks. They also receive a 5-way shot (parvo, distemper, corona, adenovirus, parainfluenza) at 6 weeks and again at 9 weeks. We also administer a 10 day course of sulfa drugs prior to pickup or shipment as preventative measure against coccidia.

What paperwork will I receive with my puppy?
You will receive a health record showing what health care your puppy has received, and our written health guarantee. You will also receive UKC and AKC papers if they have been received by us. Otherwise we will mail them as soon as they are received. When can my puppy be shipped or picked up?
They may be picked up by private individuals only (no shipping companies) at 7 weeks of age, or can be flown to their new home at 8 weeks of age. We can hold puppies a few extra weeks if necessary, but they must be paid for at 7 weeks.

What can I expect when my puppy is shipped?
After ascertaining from you an arrival city and ship date that is adequate for us both (and the best situation for the puppy, for course!) I will book the flight and give you the arrival time. Puppies will be fed and watered prior to shipment. Food will be attached to the outside of the crate and airline personnel will feed and water puppies during the trip if necessary, per airline guidelines. Bedding in the form of absorbant pads and/or newspaper will be placed in the crate. You will receive a call from us after we turn the puppies over to the airline. You will receive a waybill number with which you can call the airline to check on your puppy's progress and whether the flight is on time or delayed. You will pick up your puppy at the airport in the area designated by that particular airport. Sometimes it is the ticket desk, sometimes the cargo office, etc. I will let you know where in the airport to pickup. We suggest you take a towel or small soft blanket with you,in addition to wet wipes for cleanup if the puppy soiled the crate and got themselves dirty. Upon pickup, get your puppy out, wrap them in the towel or blanket and hold them snugly against your chest or shoulder, talking softly to reassure them. As soon as possible get the puppy to a grassy area (if one can't be found in the airport parking area try to find a fast food restaurant, gas station, etc, soon on your journey) and let the puppy get out and walk a bit and relieve themselves if necessary. On arrival home put the crate where the puppy can get to it, with the door open, and perhaps a towel or blanket over the top, to form a cozy 'den'. The puppy should be reassured that when they feel overwhelmed they can go to that crate and no one will disturb them. We request you call us at home or on my cell phone as soon as the puppy arrives. We will often make one or more follow up calls and/or emails in the first few weeks to monitor how your puppy is settling in.

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